IT Support

Computers are the backbone of finance, business operations, and global commerce, playing a critical role in driving success. To take your business to the next level and avoid costly IT disruptions, having dependable IT Support Services is a must. Professional IT support not only prevents potential failures but also ensures your systems are optimised, secure, and running smoothly, allowing you to focus on growing your business without worrying about technical setbacks. Don’t let IT issues hold you back—partner with experts to keep your operations seamless and efficient.

What is IT Support Services?

IT support services are performed by specialists trained in programming and computing through computer maintenance and other types of activities. These professional experts are often considered unsung heroes who care for preventive equipment maintenance or repair in a severe failure.

IT Support Services for SMEs

Balliante is the technology partner you need. Our team comprises experts in IT solutions, so we can provide adequate and timely solutions for any company’s digitalisation project, offering efficient support and proper maintenance to ensure the correct functioning of your services. With our help, you will be able to make the right decisions in time.

Types of IT Support Services offered by Balliante

At Balliante, we offer a wide range of IT services, which include: IT consulting, technical support, both on-site and remote, as well as monitoring and management of your systems.

Monitoring

We analyse your company’s IT situation to detect its needs or correct or improve any aspect affecting its operation.

Situation analysis

Use of IT tools to detect problems, minimise the number of incidents, and prevent future problems.

Strategy design

We design your company’s IT strategy in the medium and long term in a flexible and scalable way, adapting it to your business.

Management and optimisation

Management and optimisation maximise the return on IT investment, maximise performance while keeping costs to a minimum.

Technical support

A team formed by certified professionals with years of experience gives you an adequate response, both on-site and online, whenever you need it.

Evaluation and audit

We evaluate and audit the different technologies available before investing and deciding to improve the existing ones or implement new ones.

What our customers say

Giancarlo D - StarVPN

We have had a great experience with Balliante, great deals on dedicated servers and top notch customer service. Done a tremendous job servicing all of our needs, thank you!

Johnny - Mantra Media

Balliante, is by far the finest I.T company I have ever had the privilege to work with. They are personable, caring and considerate. Characteristics that are very, very rare in I.T. They have become trusted partners and I wouldn't recommend any other I.T company at this point.

Angeline - Navigation Wealth Management

I just want to say what a fantastic service Balliante provided, nothing was too much trouble. Really personable and very professional. Would recommend any day of the week

Victoria - Touchpoints Marketing

We recently briefed Balliante to create us a new intranet. the team have been such a huge support for us as we transition through a big growth spurt, nothing has been too much trouble and every online session we’ve had has been fun.

Martin - South Yorkshire Caravans

Sorted our IT out for us. Top service thanks so much guys really happy.

Nigel - Illustrated Solutions

Really friendly and professional attitude. Approachable and excellent value services provided. Nothing is too much trouble. Very empathetic in simplifying technical issues which in an IT world is a very valuable attribute.